Question 1

What payments do you accept?

Accepted Answer

All major credit cards, Cash, Venmo and Cashapp are accepted. We do not offer payment plans such as Afterpay. We do not accept Checks nor do we work with any insurance companies.

Question 2

What's your refund/ exchange policy?

Accepted Answer

Refunds are not permitted under any circumstance. If you have a product that produces a true allergic reaction. Resulting in all 5 traits Including: Heat, swelling, redness, itchiness and raised bumps we will replace your product.

Question 3

How can I book?

Accepted Answer

All bookings are done through our website. Clients are required to pay a NON-REFUNDABLE $25 retainer. This retainer  can not be transferred. It is only valid for the service booked at that time. Services totaling under $25 must be paid in full at the time of booking.  Appointments can be made up to 8 hours in advance and can not be booked out longer than 365 days in advance. All clients have the option to cancel or reschedule their appointment 24 hours before your scheduled time. If you fail to cancel or reschedule in the allotted time frame you will need to reschedule via our online booking system.

Question 4

Is my card on file required?

Accepted Answer

All clients must have an active and updated profile with a credit authorization form signed. This will need to be renewed every year 365 days.

Question 5

I missed my appointment, what now?

Accepted Answer

Pre-booked/ Membership Appointments are subject to a $25 cancellation fee if you fail to reschedule or cancel within the allotted time.  By booking directly with your practitioner  you authorize this business to charge you a cancellation fee. You will be marked as a “No Show.” and  Future appointments will not be available until the amount is paid in full. If you arrive more than 10 minutes late to your appointment we may need to reschedule to avoid interruption to other appointments. If your appointment is running behind 10 minutes or more, your service will be discounted 20% if you wish to proceed.

Question 6

How long will my shipment take?

Accepted Answer

All items have a 1-3 business day processing time. Items will be shipped after that processing time. We currently ship all items via USPS or UPS with tracking, unless otherwise noted. Store pick up days and times are noted on your confirmation page.

Frequently Asked Questions

What payments do you accept?

What's your refund/ exchange policy?

How can I book?

Is my card on file required?

I missed my appointment, what now?

How long will my shipment take?

Free stuff!

Club Envy

Frequently Asked Questions

What payments do you accept?

What's your refund/ exchange policy?

How can I book?

Is my card on file required?

I missed my appointment, what now?

How long will my shipment take?

Free stuff!

Club Envy

​